Countermeasures of credit card transaction fails
Methods | Code | Descrition | Can reference | Action |
All | 80000 | Transaction Approved | Payment Success, Thank you for your payment! | None required. |
Credit Card | 80010 | Transaction Do Not Honour | Sorry, your card is unable to authorised. Please try Pay again or Call your card issuer or change another card to pay. | 1. Try to Pay again, your card issuer may accept your payment. |
2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
3. Change another card to pay | ||||
Credit Card | 80011 | Refer to Card Issuer | 1. Try to Pay again, your card issuer may accept your payment. | |
2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
3. Change another card to pay | ||||
Credit Card | 80012 | Payment Declined | 1. Try to Pay again, your card issuer may accept your payment. | |
2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
3. Change another card to pay | ||||
Credit Card | 80013 | Transaction Not Permitted On Card | 1. Try to Pay again, your card issuer may accept your payment. | |
2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
3. Change another card to pay | ||||
Credit Card | 80014 | Duplicate Transaction | Duplicate Transaction, Contact the merchant website to find out how to do. | Contact the merchant website to find out how to do. |
Credit Card | 80020 | Invalid Amount | Contact the merchant website to confirm the transaction amount. | Contact the merchant website to confirm the transaction amount. |
Credit Card | 80021 | Invalid Card Number | Please confirm the card number is right or change another card to pay | 1. Please confirm the card number is right. |
2. Change another card to pay | ||||
Credit Card | 80022 | Not Sufficient Funds | Please confirm the card has enough money or use another card. | 1. Please confirm the card has enough money or use another card. |
2. Change another card to pay | ||||
Credit Card | 80023 | Expired Card/Wrong Expired Day | Expired Card/Wrong Expired Day,Please confirm the card period of use. | Please confirm the card period of use. |
Credit Card | 80024 | Incorrect PIN; Re-enter | Please input the right PIN. | Please input the right PIN. |
Credit Card | 80025 | Restricted Card/Retain Card | Sorry, your card is unable to authorised. Please try Pay again or Call your card issuer or change another card to pay. | 1. Try to Pay again, your card issuer may accept your payment. |
2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
3. Change another card to pay | ||||
Credit Card | 80026 | Invalid Card Verification Value(CVV) | Please input the right 3-digital CVV2/CSC. | Please input the right 3-digital CVV2/CSC. |
Credit Card | 80027 | Exceeds Payment Limit | Exceeds Payment Limit.Please contact your card issuer to fix the problem or Change another card to pay | 1. Please contact your card issuer to fix the problem |
2. Change another card to pay | ||||
Credit Card | 80028 | Invalid Credit/Checking/Saving Account | Invalid Credit/Checking/Saving Account,Please contact your card issuer to fix the problem or Change another card to pay. | 1. Please call your card issuer to confirm your account is valid |
2. Change another card to pay | ||||
Credit Card | 80030 | General Error | 1. Try to Pay again, your card issuer may accept your payment. | |
2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
3. Change another card to pay | ||||
Credit Card | 80031 | Time Out | Time Out ,Contact the merchant website to confirm the payment result or Try to pay again. | 1. Contact the merchant website to confirm the payment result |
2. Try to pay again. | ||||
Credit Card | 80032 | Invalid Merchant | Sorry, Please try Pay again or Please contact the merchant website | Please contact the merchant website |
Credit Card | 80033 | Invalid Transaction For Terminal | Please contact the merchant website | |
Credit Card | 80034 | Invalid Transaction Card / Issuer / Acquirer | Please contact the merchant website | |
Credit Card | 80035 | Format Error | Please contact the merchant website | |
Credit Card | 80036 | Transaction Not Allowed | Change another card to pay | |
Credit Card | 80037 | Invalid Capture Date (Terminal Business Date) | Please contact the merchant website | |
Credit Card | 80038 | Transaction Not Permitted On Term | Transaction Not Permitted On Term,Contact the merchant website to find out how to do. | Contact the merchant website to find out how to do. |
Credit Card | 80039 | Wrong PAN | Sorry, the card type is not supported.Please change a credit card | Use another card to pay. |
Credit Card | 80040 | Lost Card/Stolen Card/Pickup Card | Your payment request is declined, please contact customer service. | None required. |
Credit Card | 80041 | Suspected Fraud/Retain Card | None required. | |
Credit Card | 80042 | Not Allow to Pay in This Website | None required. | |
Credit Card | 10000 | Payment is declined | Your payment request is declined, please contact customer service. | Your payment request is declined, please contact customer service for more details. |